Mental Health Support Services and Emergency Help

As a training organisation we do not provide emergency support on an individual basis, BUT there are lot of people who can. Here’s a list of contacts for individual or emergency support for those in crisis.


If you feel like harming or hurting yourself or other people:

  • Call 999
  • Go to your nearest Accident and Emergency (A&E)


NHS 111

A free number to call if you need medical help fast but it’s not a 999 emergency. They can direct you to your local crisis support services and also offer health advice 24 hours a day, 365 days a year.

Telephone: 111


For support and advice – a useful guide with lots of information

A guide to UK-based free mental health helplines by Cassiobury Court



ChildLine is for young people up to the age of 19 to contact no matter the size of your problem. You can talk to a ChildLine counsellor about anything and this is a free, private and confidential service.

Telephone: 0800 11 11
Online chat:


Mind Infoline

Mind Infoline gives confidential support and information on lots of mental health related issues including where to get help, drug treatments, alternative therapies and advocacy. Mind also has a network of nearly 200 local Mind associations providing local services.

Telephone: 0300 123 3393 (9am-6pm Mon-Fri except bank holidays)


Rethink Mental Illness Advice Line

Provides expert mental health information & advice on practical issues. They also give help to carers, health professionals, employers and staff.

Telephone: 0300 5000 927 (9.30am-4pm Mon-Fri except bank holidays)



Provides emotional support 24 hours a day, 365 days a year. They allow people to talk about feelings of distress and despair and are confidential and offer non-judgemental support.

Telephone: 116 123 (Freephone 24 hours a day)


SANE Mental Health Helpline

SANE runs an out-of-hours helpline offering specialist emotional support and information to anyone affected by mental illness, including family, friends and carers. Open every day of the year from 4:30pm-10:30pm.

Telephone: 0300 304 7000 (4:30pm-10:30pm)